tl44 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data tl44 collects, why we collect it, how we protect it, and the rights you hold as a tl44 player in Bangladesh.
Introduction
This Privacy Policy ("Policy") describes how tl44 ("tl44", "we", "us", "our"), the operator of the online casino and sports betting platform at tl44.pro, collects, uses, stores, and discloses personal data about individuals ("you", "your", "User", "Player") who access or use the tl44 platform, including through any associated mobile applications or communication channels. This Policy applies to all users of tl44 regardless of whether they have completed account registration.
By registering an account with tl44 or continuing to use the tl44 platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, please discontinue using the tl44 platform and contact our support team to request account closure.
What Personal Data We Collect
tl44 collects personal data in the following six categories. We collect only what is necessary for the purposes described in this Policy.
§ 1 — How We Use Your Personal Data
tl44 uses the personal data it collects for the following purposes. We process only the data that is adequate, relevant, and limited to what is necessary for each purpose listed below:
- Account registration, KYC identity verification, and age verification to ensure all players are 21 years of age or above before accessing any gambling service.
- Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay, including transaction verification and fraud screening.
- Delivering the casino games, sports betting markets, and platform features that you access, and maintaining the security and integrity of your account.
- Complying with applicable anti-money-laundering (AML), counter-terrorism financing (CTF), and know-your-customer (KYC) obligations, and responding to lawful requests from law enforcement or regulatory authorities.
- Administering bonuses, promotions, and loyalty programmes, and detecting and preventing bonus abuse, collusion, or other prohibited activities as described in the tl44 Terms and Conditions.
- Providing responsible gaming tools including deposit limits, session reminders, and self-exclusion, and monitoring gameplay patterns to identify players who may be at risk of gambling-related harm.
§ 2 — Legal Basis for Processing
tl44 processes personal data on one or more of the following legal bases, depending on the specific processing activity involved:
- Contractual necessity: Processing is required to perform the contract between tl44 and the player, including account creation, game delivery, and payment processing.
- Legal obligation: Processing is necessary to comply with applicable laws, including AML, CTF, KYC, and data protection requirements.
- Legitimate interests: Processing is necessary for tl44's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and improving service quality, provided these interests are not overridden by the player's rights.
- Consent: Where tl44 relies on consent as a legal basis (for example, for optional marketing communications), players may withdraw that consent at any time by contacting [email protected] or updating their account preferences.
§ 3 — Cookies and Tracking Technologies
tl44 uses cookies and similar tracking technologies on the platform to enhance user experience, maintain session security, and gather analytics data. The following types of cookies may be set when you visit tl44:
- Strictly necessary cookies: Required to operate core platform functions including user authentication, session management, and security features. These cannot be disabled.
- Performance cookies: Collect anonymised data about how players interact with the tl44 platform to help us identify usability issues and optimise the gaming experience.
- Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations so you do not need to reset them on each visit.
- Analytics cookies: Help tl44 understand aggregate traffic patterns, page performance, and player engagement metrics using first-party analytics tools.
§ 4 — Sharing Your Personal Data
tl44 does not sell your personal data to any third party. tl44 may share your personal data only in the circumstances listed below, and only to the extent necessary for the relevant purpose:
- Payment processors: tl44 shares the minimum necessary financial reference data with bKash, Nagad, Rocket, and Upay to process your deposit and withdrawal transactions. These providers operate under their own privacy policies and are bound by applicable data protection obligations.
- Game content providers: Licensed game suppliers such as Evolution Gaming, Pragmatic Play, Spribe, Ezugi, and Microgaming may receive limited session and technical data necessary to deliver their games within the tl44 platform.
- Legal and regulatory authorities: tl44 may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by applicable law, court order, or regulatory directive.
- Service providers: tl44 may engage third-party service providers (for example, hosting providers, fraud detection vendors, and customer support platforms) to process data on our behalf under strict contractual data processing agreements that prohibit further disclosure or independent use.
§ 5 — Data Retention
tl44 retains personal data for as long as it is necessary to fulfil the purposes for which it was collected, including for the duration of the contractual relationship between tl44 and the player, and for a further period thereafter as required by applicable law. In particular, transaction records and KYC verification documents are retained for a minimum period consistent with applicable AML and financial record-keeping requirements.
When personal data is no longer required for any retention purpose, tl44 will securely delete or anonymise it in a manner that prevents reconstruction. Players who request account closure should be aware that certain data categories may be retained for a period after closure to satisfy legal obligations, regardless of the closure request.
§ 6 — Data Security
tl44 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. Our security programme includes, but is not limited to, the following measures:
- SSL/TLS encryption for all data transmitted between your device and the tl44 platform, ensuring that your login credentials, payment references, and personal information are protected in transit.
- Encryption at rest for sensitive personal data stored in tl44's systems, including KYC documents and financial transaction records.
- Access controls that limit access to personal data to tl44 personnel and authorised service providers who have a legitimate need to access it for the performance of their duties.
- Regular security assessments, penetration testing, and monitoring for suspicious activity or attempted unauthorised access to tl44 systems.
§ 7 — Your Data Rights
As a tl44 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". tl44 will respond to all valid requests within a reasonable timeframe.
tl44 will not charge a fee for handling data rights requests made in good faith. However, tl44 reserves the right to charge a reasonable administrative fee for requests that are manifestly unfounded, excessive, or repetitive in nature.
§ 8 — Payment Data and Third-Party Processors
When you make a deposit or withdrawal through tl44 using bKash, Nagad, Rocket, or Upay, the transaction is processed directly by the relevant mobile financial service provider. tl44 does not store your full mobile wallet PIN, one-time passwords (OTPs), or any authentication credentials belonging to your mobile wallet account. tl44 retains only the account reference number and transaction confirmation data necessary for reconciliation and compliance purposes.
Players are reminded that bKash, Nagad, Rocket, and Upay each maintain their own privacy policies governing how they process and store customer data. tl44 has no control over the data practices of these independent payment providers and encourages all players to review the privacy policy of their chosen payment method directly.
§ 9 — Responsible Gaming and Data Processing
As part of tl44's commitment to responsible gaming, tl44 processes gaming activity data, including bet frequency, session duration, deposit patterns, and self-exclusion status, to identify players who may be exhibiting signs of problem gambling. Where tl44's responsible gaming monitoring identifies a player who may be at risk, tl44 may proactively make contact to offer responsible gaming tools or information. This processing is carried out in tl44's legitimate interest and in the interest of player welfare, and does not require separate consent.
§ 10 — Children's Privacy
The tl44 platform is strictly intended for adults aged 21 and above. tl44 does not knowingly collect, process, or retain personal data from individuals under the age of 21. If tl44 becomes aware that personal data has been collected from a person under 21 without appropriate age verification having been completed, tl44 will take immediate steps to delete that data and close the associated account. If you believe that a minor may have registered on tl44, please contact our support team at [email protected] immediately so that we can investigate and take appropriate action.
§ 11 — Changes to This Privacy Policy
tl44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. When material changes are made to this Policy, tl44 will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by displaying a notice on the tl44 platform or by contacting them directly.
Players are encouraged to review this Privacy Policy periodically to stay informed of how tl44 handles their personal data. Your continued use of the tl44 platform following the posting of any changes to this Policy constitutes your acceptance of those changes.
§ 12 — Contact Our Data Team
If you have any questions, concerns, or requests relating to this Privacy Policy or tl44's handling of your personal data, please contact our support team. We are available 24/7 and aim to respond to all data-related enquiries as promptly as possible.
Email (plain text only — not a link): [email protected]
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